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02.3Systems that hold up, and the thinking before them

IT & consulting

Systems that hold up under real use, and the process work that decides what to build in the first place.

02.3.1What this division does

Systems that hold up, and the thinking before them

Most software that gets abandoned was built correctly and specified badly. Someone asked for a dashboard when the real problem was that three teams were keeping three versions of the same list.

We do the consulting before the building. That sometimes means we recommend less software than you expected, and a change to how the work flows instead. When building is the right answer, we build it to be maintained by someone other than us.

BuildWeb and application development, cloud and infrastructure setup, systems integration, data pipelines and dashboards, and ongoing IT support retainers.
ConsultManagement consulting on process, structure and digital transformation — mapping how work actually flows today before deciding what to change.

02.3.2Capabilities

What we actually do.

Engage the whole division or a single line item. Anything outside this list we will tell you plainly rather than attempt.

Build

  • Websites and web applications
  • Internal tools and portals
  • Mobile-ready interfaces
  • API and systems integration
  • Database design and migration
  • Dashboards and reporting

Run

  • Cloud setup and hosting
  • Domains, email and workspace
  • Backup and recovery planning
  • Access control and permissions
  • Monitoring and uptime checks
  • Support and maintenance retainers

Consult

  • Process mapping and review
  • Requirements and specification
  • Vendor and platform selection
  • Digital transformation planning
  • Data and reporting strategy
  • Training and handover documentation

02.3.3Who this is for

Typical clients
of this division.

If you do not see yourself here, send the brief anyway. We will tell you whether this is the right division or another one.

01
Profile

Organisations replacing spreadsheets and manual processes with a system

02
Profile

Companies that need a website or portal built properly rather than quickly

03
Profile

Teams carrying software nobody maintains any more

04
Profile

Leaders who want an independent read on a technology proposal before signing it

02.3.4Questions

Asked often.

If the answer you need is not here, ask it in the brief and we will answer it in writing before quoting.

Do we own the code?

Yes. Source code, infrastructure accounts and credentials are yours and are handed over at close. Nothing is held hostage to a support contract.

Can you work with our existing developers?

Often that is the better arrangement. We can take the consulting and specification work and leave the building to your team, or share the build with a defined split.

What if we only need support, not a build?

Support retainers are available on their own, including for systems we did not build, after a short review to establish what we are taking on.

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